Forwards
You can have any or all your email forwarded to an outside
email account or to a different email address within your domain.
Here you can learn how to:
Creating Forwards
To create a forward, do the following:
- On your control panel home page, click E-Mail.
- At the bottom of the page that appears, click
Add new mail resource:
- Choose Mail forward from the drop-down list and click Next:
- Agree with the charges, if any.
- On the page that appears, create the forwarding rule:
- Local e-mail address: the address your mail will be forwarded
from.
- Remote e-mail address: the address your mail will be forwarded
to. In case it is your local address, you must write it in full.
Note: In version 2.3 and higher, if you want your mailbox to work as
forward and mail autoresponder at the same time, you can give forward, mailbox
and autoresponder the same name within one mail domain. In this case, your mailbox
will forward all incoming email to another address and send responses to senders.
Configuring Forwards
To configure a forward, do the following:
- Click the forward. This will open its properties on the
right:
- Configure forward properties:
- Local: the local address your mail is forwarded
from.
- Remote: any local or external address your
mail is forwarded to.
- Catch All: if it's on, any email sent to a
nonexistent account on your domain will be forwarded
to the remote address(es).
Example: you have a forward from president@example.com
pointing to webmaster@example.com. If you mark this
forward as catch all, incoming mail will be forwarded
to webmaster@example.com. If someone sends an email
to support@example.com, which doesn't exist, this particular
message will still arrive at webmaster@example.com.
If this forward wasn't marked as catch all, this
message would bounce back to the sender with an error
notification.
- Delete: click the wastebasket icon to delete
the forwarding rule.
- Trouble Ticket: send your technical administrator
a Trouble Ticket to get assistance with the forwarding
rule.
Note: You can have a mailbox named, say,
mailbox1@domain.com
and then create a forward with exactly the same name,
i.e. mailbox1@domain.com. However, in H-Sphere
no mail sent to mailbox1@domain.com is stored
in it. A forward works only as a foward.
Forwarding to Multiple Addresses
To add one more destination address to a forward, do
the following:
- Click the forward. This will open its properties on
the right.
- Click the Edit icon in the Remote field.
- Enter a new destination address.
Related Documents:
• Mailboxes
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